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Frequently asked questions

Everything you need to know before booking your stay.

Pick your dates and the accommodation on the availability page, then confirm with a single WhatsApp message. We validate the booking with you.

For now, payment is by transfer or on arrival. Secure online payment will soon be available directly on the website.

Our services are available à la carte. Tell us your needs and we arrange a private chef, transfers and activities with our partners.

Cancellation is free up to 7 days before arrival. After that, contact us — we always find a solution.

Villa Palmoria welcomes up to 8 guests; our apartments suit couples and small families. Details are on each property page.

In the heart of the Marrakech Palmeraie, peaceful, a few minutes from the medina and the airport.